WooCommerce

Send WooCommerce order updates through Whatsly.

Install Whatsly for WooCommerce to send order confirmations, payment reminders, COD confirmations, and customer updates from your connected WhatsApp device.

Download from app Developer docs

Whatsly for WooCommerce

Version 0.1.0 is distributed as a plan-gated WordPress plugin ZIP. The plugin sends text notifications first and keeps WooCommerce as the store system of record.

Text notifications

Background sending

Masked API secret

Recent activity logs

Requirements

Active Whatsly workspace with WooCommerce access enabled.
Connected Whatsly device.
WooCommerce store with admin access.
Whatsly API key with messages:send scope.

Setup steps

Open Whatsly and go to Integrations > WooCommerce.

Download the Whatsly for WooCommerce plugin.

Upload the ZIP in WordPress from Plugins > Add New > Upload Plugin.

Create a Whatsly API key with messages:send scope.

Copy your connected Whatsly device ID.

Paste the API URL, device ID, API key ID, and API key secret in WooCommerce > Whatsly.

Enable the order workflows you want and place a test order.

Supported workflows

New order confirmation

Order processing/paid notification

Order completed notification

Order cancelled notification

Order refunded notification

COD order confirmation request

Payment reminder for pending orders

Template shortcodes

Add these variables to WooCommerce notification templates.

{customer_name}{order_id}{order_number}{order_total}{order_status}{payment_method}{store_name}{billing_phone}{shipping_phone}{order_date}

Security notes

Use a dedicated API key for WooCommerce.
Keep API credentials private and rotate them when needed.
The plugin hides the API secret after save.
Missing or invalid phone numbers are logged and skipped.

Troubleshooting

Confirm the Whatsly device is connected.
Confirm the API key includes messages:send.
Check WooCommerce > Whatsly recent activity logs.
Place a test order after enabling workflows.